Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Your name
• Email address
• Billing and transaction information
• Information submitted through forms, surveys, questionnaires, or customer-support requests
• Communications you send to us
• Information you provide when downloading a resource, purchasing a product, or subscribing to our communications

When you make a purchase, payment information is processed through our payment service providers. Queen Baye does not need to directly store your complete credit or debit card number to process your transaction.

We may also automatically collect certain technical information when you use our website, including:

• IP address
• Browser and device information
• Pages visited
• Referring pages or websites
• Approximate geographic information
• Dates and times of visits
• Website interactions
• Cookie and similar technology information

2. How We Use Your Information

We may use the information we collect to:

• Deliver products, downloads, courses, and other resources you request or purchase
• Process and administer transactions
• Create and maintain customer access to purchased materials
• Send purchase confirmations, receipts, access instructions, and other transactional communications
• Provide customer service and respond to inquiries
• Send educational, promotional, and marketing communications when permitted
• Personalize and improve our website, products, marketing, and customer experience
• Measure website and marketing performance
• Maintain the security and integrity of our systems
• Detect or prevent fraudulent or unauthorized activity
• Comply with applicable legal, tax, accounting, and regulatory obligations
• Enforce our Terms and Conditions and other policies

3. Email Communications

When you request a resource, make a purchase, subscribe to our communications, or otherwise provide your email address, we may send you communications related to Queen Baye.

These may include educational content, relationship and personal-development information, product announcements, promotional offers, and other Queen Baye communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in those messages.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related messages when necessary, such as purchase confirmations, receipts, product-access information, security notices, or responses to customer-service requests.

4. Cookies and Similar Technologies

QueenBaye.com and the services we use may employ cookies, pixels, tags, and similar technologies.

These technologies may be used to:

• Enable website functionality
• Remember preferences
• Understand how visitors use our website
• Measure traffic and performance
• Improve our marketing
• Measure advertising effectiveness
• Help prevent fraud and maintain security

Depending on your browser, device, and location, you may be able to control or disable certain cookies through your browser settings or other available privacy controls.

Disabling some cookies may affect the functionality of portions of the website.

5. Analytics and Advertising

We may use analytics, advertising, and marketing technologies to understand how visitors interact with Queen Baye and to evaluate the effectiveness of our marketing.

These services may collect information about your device, browser, website activity, and interactions with advertisements or marketing campaigns.

As Queen Baye's marketing systems evolve, the particular technology providers we use may change.

Where required by applicable law, we will provide appropriate choices or obtain consent for certain tracking technologies.

6. How We Share Information

Queen Baye does not sell your personal information for money.

We may share information with trusted service providers when reasonably necessary to operate our business and provide our services.

These providers may assist with functions such as:

• Website and funnel hosting
• Payment processing
• Email delivery and marketing
• Digital-product delivery
• Customer account and course access
• Analytics
• Advertising and attribution
• Data storage
• Fraud prevention
• Customer support
• Accounting and other business operations

These providers may process information only as permitted by their agreements with us and applicable law.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, protect our rights or property, investigate fraud or security concerns, or protect Queen Baye, our customers, or others.

If Queen Baye undergoes a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

7. Payment Processing

Purchases made through Queen Baye may be processed by third-party payment providers.

Those providers process payment information according to their own privacy and security practices.

Queen Baye may receive information relating to your transaction, such as your name, email address, billing information, payment status, transaction amount, and transaction identifiers.

8. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing products and services, maintaining business and transaction records, complying with legal or accounting requirements, resolving disputes, preventing fraud, and enforcing our agreements.

Retention periods may vary depending on the nature of the information and our legal and operational obligations.

9. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no internet transmission, website, electronic storage system, or security method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of passwords or login credentials associated with any Queen Baye customer account.

10. Your Privacy Choices and Rights

Depending on where you live, applicable law may provide you with certain rights regarding your personal information.

These may include the right to:

• Request access to certain personal information we maintain about you
• Request correction of inaccurate information
• Request deletion of certain information
• Request information about how personal information is used or disclosed
• Object to or restrict certain processing
• Withdraw consent where processing is based on consent
• Opt out of certain marketing communications
• Exercise other rights provided under applicable privacy law

These rights are subject to applicable exceptions and verification requirements.

To submit a privacy request, contact us at info@queenbaye.com.

We may need to verify your identity before completing certain requests.

11. United States State Privacy Rights

Residents of certain U.S. states may have additional privacy rights under applicable state law.

Where such laws apply to Queen Baye, we will honor qualifying requests and rights as required by law.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

12. Children's Privacy

Queen Baye's products and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information from children under 13.

If we learn that personal information from a child under 13 has been collected in circumstances prohibited by applicable law, we will take reasonable steps to delete it.

13. Third-Party Websites and Services

Our website, emails, or products may contain links to third-party websites or services.

Queen Baye is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review their privacy policies before providing personal information.

14. International Visitors

Queen Baye is operated from the United States.

If you access our website or services from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.

Where applicable law requires additional protections for international transfers of personal information, we will take measures required of us under applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, services, or legal requirements.

When we make changes, we may revise the Effective Date displayed at the top of this policy.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, contact: